TensCare is a range of TENS, EMS and pelvic floor devices, brought to Australia by OneX Medical. We hold stock locally, dispatch from within Australia, and keep supporting the range long after the sale with genuine electrodes, leads, probes and batteries.
Our customers are people managing something at home that used to mean a clinic appointment: period pain, a weak pelvic floor after childbirth, a migraine that arrives without warning, a knee that objects to the stairs. The devices we supply are drug free and designed to be used by the person who needs them, not by a specialist.
What we supply
Our range covers eight areas, and most of it is built around the same idea: a small unit, a set of electrodes, and a programme suited to what you are dealing with.
- Pain relief: TENS machines for back, joint and period pain, plus the Mynd device for migraine and the Ova range for period and pelvic pain.
- Incontinence and pelvic floor: exercisers for women and men, covering stress, urge and mixed incontinence, including the Elise 2, iTouch Sure, iTouch Go, Perfect PFE and Sure Pro.
- Maternity and baby: maternity TENS units for labour, the Nouri breast pump range, and everyday items like a nasal aspirator and a digital bath thermometer.
- Rehabilitation: EMS muscle stimulators for recovery, conditioning and mobility work.
- Beauty and wellbeing: microcurrent and EMS toning, eye massage and nail care devices.
- Electrodes: replacement pads in every shape and size, from 25mm circles for the face to butterfly pads that cover the whole lower back.
- Probes: the Liberty range of vaginal and anal probes, including gold plated and biofeedback pointer options.
- Accessories and spares: leads, chargers, batteries, hydrogels and belt clips.
Buying from us in Australia
Everything ships from within Australia through Australia Post. Orders placed before 12:00 PM AEST on a business day go out the same day, and orders after that go out the next business day.
- Free standard shipping on orders over $150, otherwise a $12.95 flat fee
- Express shipping $20.00 flat, arriving in 1 to 2 business days to metro areas
- Standard delivery in 2 to 5 business days to metro areas, 4 to 7 to regional
- Tracking emailed on dispatch, with Authority to Leave so you do not need to be home
Our goods come with guarantees that cannot be excluded under Australian Consumer Law. If something arrives faulty we send a pre-paid return label and sort out a repair, replacement or refund. The full detail is on our shipping and returns pages.
Spares matter more than you would think
A TENS unit will outlast its consumables many times over. Electrode pads lose their grip after 15 to 30 uses, hydrogels after 10 to 20, and leads eventually fracture inside the insulation from being coiled and uncoiled every session. A device that has stopped working is usually a device that needs a $20 part.
This is why we stock the unglamorous end of the catalogue: replacement leads for units going back several generations, charging cradles, spare batteries and belt clips. If you are not sure which part fits your device, check the model name printed on the back and get in touch before ordering.
Using your device
Every device ships with instructions covering placement, programmes and the situations in which it should not be used. Please read them before your first session. If you have an implanted device such as a pacemaker, are pregnant, or are being treated for an existing condition, speak with your doctor, midwife or physiotherapist about whether stimulation is appropriate for you.
Talk to us
If you are weighing up two devices, trying to work out which electrodes fit your unit, or chasing an order, email orders@tenscare.com.au or use our contact page. We would rather spend five minutes helping you pick the right device than process a return later.